How Pricing & Payment Works

• To reserve your event date, a 50% deposit is required at the time of booking.
• The remaining balance is due 24 hours before your event.
• We accept credit cards, debit cards, and Venmo, and an invoice will be provided for every booking.

If Plans Change

• Cancellations made more than 30 days before the event will receive a full (100%) refund of the deposit.
• Cancellations made 14–30 days before the event will receive a 50% refund of the deposit.
• Cancellations made within 14 days of the event are non-refundable.
• All cancellations must be submitted in writing.

Rental Period & Timing

• Our standard rentals are for a single-day event unless otherwise agreed to in writing.
• Setup typically takes place earlier on the day of your event.
• Pickup happens the same night whenever possible, or the following morning if your event runs late.
• Additional rental days are available with prior approval and may include an additional fee.

Delivery Area & Fees

• Our standard delivery area includes locations within a 20-mile radius of Mason, Ohio.
• Service area
• Events outside of this radius may be subject to additional delivery fees.
• Any applicable delivery fees will be communicated and confirmed prior to booking.